Privacy Policy
At Tian Chao Herbs & Acupuncture, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and process personal information when you visit or interact with https://tianchaoherbs.com/ (the “Site”).
What Personal Information Do We Collect?
When you visit or use our Site, we may collect certain information about you and your device, including:
- Information about your IP address, web browser, device, and time zone.
- Information you voluntarily provide through forms on our Site, including your name, email address, phone number, and information submitted through inquiry or contact forms.
- Information you provide when you contact or communicate with us.
- Information related to transactions, purchases, appointments, or services requested through our Site.
- Information about how you use our Site, including traffic data, pages visited, referring links, search terms, and other browsing or interaction data.
IP Addresses and Cookies
We may collect information you voluntarily submit through our Site, such as your name, email address, phone number, and other information necessary to respond to your inquiry or provide requested services.
We may also collect statistical information about your browser and use of our Site, such as pages viewed, interactions, search terms, and browsing patterns.
Our Site may use cookies and similar technologies to help us improve website functionality, understand how visitors use our Site, and provide a more personalized experience.
You may choose to refuse or limit cookies through your browser settings. Please note that some features of our Site may not function properly if cookies are disabled.
How Do We Use Your Personal Information?
We may use personal information collected through our Site to:
- Respond to inquiries and communicate with individuals who voluntarily contact us.
- Schedule, manage, or provide information regarding appointments and services.
- Process transactions or requests made through the Site.
- Improve and optimize our Site, services, and user experience.
- Understand how visitors interact with our Site.
- Provide information about our services, promotions, events, or other updates when appropriate.
- Provide advertising or marketing content that may be relevant to your interests, where permitted by applicable law.
- Fulfill our contractual or legal obligations and notify you of relevant changes to our services.
Health and Sensitive Information
Because Tian Chao Herbs & Acupuncture provides acupuncture and wellness services, you may voluntarily provide information related to your health when contacting us or requesting services.
Please avoid submitting sensitive medical information through general website contact forms unless specifically requested through an appropriate secure method. Information collected as part of your treatment or patient relationship may be subject to additional privacy protections and policies applicable to healthcare information.
Sharing Your Personal Information
We may share certain information with trusted third-party service providers that help us operate our Site, communicate with visitors, process transactions, provide website functionality, or analyze website performance.
We may also use third-party analytics and advertising services, such as Google Analytics, to better understand website traffic, visitor behavior, and interactions with our Site.
We do not sell personal information simply because you submit an inquiry through our Site.
Third-Party Site Links
Our Site may contain links to websites or services operated by third parties. Once you follow a third-party link, you will be subject to that website's own privacy policies and terms.
Tian Chao Herbs & Acupuncture is not responsible for the privacy practices, security, content, or information provided by third-party websites. We encourage you to review the privacy policy of any third-party website you visit.
Do Not Track
Some browsers offer a “Do Not Track” feature that allows users to signal preferences regarding online tracking. Our Site may not currently respond to all Do Not Track signals. You may manage cookies and certain tracking technologies through your browser or device settings.
Data Retention
When you submit an inquiry, contact form, appointment request, or other information through our Site, we may retain that information for as long as reasonably necessary to respond to your request, provide our services, maintain appropriate business records, comply with legal obligations, or resolve disputes.
You may contact us to request deletion of certain personal information, subject to applicable legal, regulatory, and record-retention requirements.
Your Privacy Rights
Depending on where you live and applicable law, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of certain information we maintain about you.
You may also contact us regarding questions about how your personal information is used for marketing or shared with third-party service providers.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, services, technology, legal requirements, or other operational needs.
Any updates will be posted on this page. When appropriate, we may also provide additional notice of significant changes.
How to Contact Us
If you have questions, concerns, feedback, or requests regarding this Privacy Policy or how your personal information is handled, please contact:
Tian Chao Herbs & Acupuncture
Website: https://tianchaoherbs.com/