Terms and Conditions
Terms and Conditions of Use of This Website
Welcome to Tian Chao Herbs & Acupuncture. By accessing, browsing, or using our website, you agree to comply with and be bound by these Terms and Conditions (“Terms of Use”). If you do not agree with these terms, please discontinue use of the website.
Tian Chao Herbs & Acupuncture reserves the right to update or modify these Terms of Use at any time without prior notice. We encourage you to review this page periodically for updates.
Introduction
By accessing this website or any portion of it, you acknowledge that you have read, understood, and accepted these Terms of Use.
Your use of the website and any disputes relating to its use will be governed by applicable federal laws and the laws of the State of California.
These Terms of Use apply to your use of the website and its content. They do not replace any separate agreements, consent forms, financial policies, treatment policies, or other documents that may apply when you receive services from Tian Chao Herbs & Acupuncture.
Medical Disclaimer
Information provided on this website is intended for general educational and informational purposes only and should not be considered medical advice, diagnosis, or treatment.
Information regarding acupuncture, Traditional Chinese Medicine, Chinese herbal medicine, cupping, moxibustion, gua sha, ear seeds, and other wellness services is provided to help visitors better understand our services and approach to care.
The information on this website is not intended to replace consultation, diagnosis, or treatment from a qualified healthcare professional. Individual results and responses to treatment may vary.
If you are experiencing a medical emergency, please seek immediate medical assistance or call 911.
Newsletters and Mailing Lists
Visitors may choose to subscribe to newsletters, educational updates, event announcements, promotions, and other communications from Tian Chao Herbs & Acupuncture.
You may unsubscribe from marketing emails at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
Personal information collected through our website will be handled in accordance with our Privacy Policy.
Phone Calls and Communications
When you contact Tian Chao Herbs & Acupuncture by telephone, calls may be monitored or recorded for training, customer service, documentation, or quality-assurance purposes where permitted by applicable law.
By continuing a recorded call after receiving appropriate notice, you consent to the recording as permitted by law.
Licensing, Copyright, and Trademarks
Unless otherwise stated, all content available on the Tian Chao Herbs & Acupuncture website—including text, graphics, photographs, videos, logos, designs, layouts, educational materials, and other content—is owned by Tian Chao Herbs & Acupuncture or used with permission from the applicable owner.
All applicable copyrights, trademarks, and other intellectual property rights are reserved.
No portion of the website may be reproduced, republished, distributed, sold, or used for commercial purposes without prior written permission from Tian Chao Herbs & Acupuncture or the applicable rights holder.
Permitted Use
Visitors may view, download, or print website materials for personal, informational, and non-commercial use, provided that:
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The material is not substantially modified.
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Copyright, trademark, and other proprietary notices remain intact.
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The material is not presented in a misleading, defamatory, unlawful, or inappropriate manner.
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The material is not used to imply endorsement by Tian Chao Herbs & Acupuncture.
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Commercial use is not made without prior written authorization.
Restricted Use
You may not reproduce, distribute, sell, republish, publicly display, or commercially exploit copyrighted materials from this website without appropriate authorization.
You may not use the website in any manner that could damage, disable, interfere with, or compromise the website, its security, or its functionality.
Unauthorized attempts to access restricted areas, accounts, servers, databases, or other systems connected to the website are prohibited.
User-Submitted Content
Information you voluntarily submit through appointment requests, contact forms, inquiries, or other website features will be handled according to our Privacy Policy and applicable law.
You agree not to submit content that:
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Is unlawful, threatening, defamatory, obscene, abusive, discriminatory, or otherwise inappropriate.
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Infringes copyrights, trademarks, privacy rights, or other rights belonging to another person or organization.
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Contains viruses, malware, malicious code, or other harmful components.
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Encourages illegal activity or violates applicable federal, state, or local laws.
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Attempts to interfere with the operation or security of the website.
Website and Service Availability
Tian Chao Herbs & Acupuncture strives to keep its website available and accurate but does not guarantee uninterrupted access.
Website access may occasionally be suspended, restricted, or unavailable because of maintenance, technical problems, system failures, updates, or circumstances beyond our reasonable control.
We are not responsible for losses resulting solely from temporary website unavailability to the extent permitted by applicable law.
Appointment and Service Information
Descriptions of treatments, services, programs, memberships, packages, events, promotions, or other offerings displayed on the website are provided for informational purposes.
Availability, pricing, practitioners, scheduling, treatment options, promotions, and service details may change.
Submitting an appointment request through the website does not necessarily guarantee an appointment. An appointment is considered confirmed only after confirmation from Tian Chao Herbs & Acupuncture or its authorized scheduling system.
Separate cancellation, payment, membership, treatment, or clinic policies may apply to appointments and services.
Reporting Intellectual Property Violations
Tian Chao Herbs & Acupuncture respects intellectual property rights.
If you believe content appearing on our website infringes your copyright, trademark, or other intellectual property rights, please contact us with sufficient information to identify the material and the nature of your concern.
Third-Party Links and Websites
Our website may contain links to third-party websites, booking systems, social media platforms, payment providers, educational resources, or other external services.
These links are provided for convenience and informational purposes. Tian Chao Herbs & Acupuncture does not control third-party websites and is not responsible for their content, availability, privacy practices, security, or terms.
Your use of third-party websites is subject to the policies and terms established by those third parties.
Minors
Our website and online services are intended primarily for adults and are not directed toward children under the age of 13.
We do not knowingly collect personal information online from children under 13 without appropriate authorization or consent as required by law.
If you believe a child has submitted personal information to us without appropriate consent, please contact us so that we can review and, when appropriate, delete the information.
General Conditions
Tian Chao Herbs & Acupuncture reserves the right to restrict website access or refuse online services where reasonably necessary and permitted by law.
You agree not to copy, reproduce, sell, resell, exploit, or misuse any portion of the website or its content without prior written authorization.
Nothing in these Terms is intended to limit rights or obligations that cannot legally be limited under applicable law.
Service and Price Modifications
Prices, promotions, packages, memberships, events, services, and other offerings displayed on the website may be modified from time to time.
Tian Chao Herbs & Acupuncture reserves the right to modify, suspend, or discontinue website features, promotions, or service offerings, subject to applicable law and any separate agreements governing purchased services or memberships.
We make reasonable efforts to keep website information current, but website content may occasionally contain errors, omissions, or outdated information.
Governing Law
These Terms of Use and claims arising from the use of this website will be governed by the applicable laws of the State of California and the United States, without regard to conflict-of-law principles.
If any provision of these Terms is determined by a court of competent jurisdiction to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any related right.
Dispute Resolution
If a dispute arises relating to the use of this website, the parties are encouraged to first attempt to resolve the matter informally and in good faith.
Nothing in this section is intended to waive or restrict any rights or remedies available under applicable federal or California law.
Any formal dispute-resolution or arbitration requirements applicable to clinical services, memberships, purchases, or other services will be governed by the applicable agreement or policy, if any.
Disclaimer of Warranties and Limitation of Liability
The website and its content are provided on an “as available” and “as is” basis to the extent permitted by law.
Although Tian Chao Herbs & Acupuncture makes reasonable efforts to provide accurate and useful information, we do not guarantee that all website information will always be complete, current, error-free, or suitable for every purpose.
Website information concerning health, wellness, acupuncture, Traditional Chinese Medicine, herbal medicine, or related subjects is educational in nature and does not constitute an individualized medical diagnosis or treatment recommendation.
To the fullest extent permitted by applicable law, Tian Chao Herbs & Acupuncture will not be liable for damages resulting solely from reliance on general website information or from temporary website interruptions.
Entire Agreement
These Terms of Use constitute the agreement between you and Tian Chao Herbs & Acupuncture regarding your use of this website, except where separate agreements or policies apply.
Separate policies—including our Privacy Policy and any applicable appointment, payment, cancellation, membership, treatment, or patient policies—may also govern your interactions with Tian Chao Herbs & Acupuncture.
Contact Us
Tian Chao Herbs & Acupuncture welcomes questions or concerns regarding these Terms and Conditions.
For questions regarding these Terms, our website policies, or the use of our website, please contact Tian Chao Herbs & Acupuncture through the contact information provided on our website.
Last Updated: August 2026